REFUND POLICY
Sunglass Desire is committed to providing customers with quality items and the best customer service. We do a thorough inspection of all of our products before they are shipped. We also provide the best packaging needed for our products.
Returns
We DO NOT issue refunds.
ALL "SALE" items are final.
Exchanges
We DO NOT offer exchanges
Defective or Damaged
However, if your product(s) is defective/damaged upon delivery, you will have 24 hours after your package has been delivered to contact us via email at sunglassdesireservice@gmail.com with your order number, visible picture(s), and a brief explanation of the defect/damage. After the 24 hours, the item is considered a FINAL SALE. We ask that the item(s) be sent in the exact condition received to process your claim.
We have the right to deny claims.
To return your product, mail us at:
Sunglass Desire LLC
PO Box 1542
Gonzales, LA 70707
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. You should consider using a shipping service with tracking services or purchase shipping insurance. We don’t guarantee that we will receive your returned item. Once we receive your item(s), we will send your new item. Depending on where you live, the time it may take for the product to reach you, may vary.